- What is Grand China Shipping’s SCAC code?
GCHY
- I noticed “HNA” on your logo, are you part of Hainan Airlines?
Yes, Grand China Shipping is a subsidiary of HNA Group.
- What does SPX stand for?
- Super Pacific Express
- What does TPX stand for?
- Trans-Pacific Express
- Is Grand China Shipping CTPAT Certified? What is your SVI number?
Yes, our SVI number is: 0af92e07-291c-4ad1-9d97-84e9e32af0cd
- What are the gate hours at TTI?
Mon: 0800 - 1700 / 1800 – 0300 (PierPass gate)
Tue: 0800 - 1700 / 1800 – 0300 (PierPass gate)
Wed: 0800 - 1700 / 1800 – 0300 (PierPass gate)
Thu: 0800 - 1700 / 1800 – 0300 (PierPass gate)
Fri: 0800 - 1700 / Closed
- What are your customer service hours?
- 8:30 am to 5:00 pm PST. 888-331-8698
- Is Grand China going to provide chassis at the terminals?
Yes, we are part of the chassis pool at TTI and our IPI points.
- Can we wire you our freight charges?
Yes, please send an email to cashier@gcsagency.com or contact your sales representative for instructions.
- Where do we send payment?
Grand China Shipping
Freight Cashier Department
2222 W. Dunlap Ave. Suite 125
Phoenix, AZ 85021
- Does Grand China provide credit to customers?
- Grand China provides credit on a case-by-case basis. Please contact your sales representative for more details.
- How much detention and demurrage free time do my containers receive in the U.S.?
EASTBOUND Dry Container Reefer/Special Contianer Per Diem Free time Interchange + 4 business days Interchange + 2 business days Charge 1-5 calendar days: $85/day 1-5 calendar days:$100/day After 5 calendar days: U$100/day After 5 calendar days: $200/day Demurrage Free time 4 business days 2 business days Charges 1-5 calendar days: $100/day 1-5 calendar days:$240/day After 5 calendar days: U$150/day After 5 calendar days: $340/day WESTBOUND Dry Container Reefer/Special Contianer Per Diem Free time Interchange + 4 business days Interchange + 2 business days Charge 1-5 calendar days: $85/day 1-5 calendar days:$100/day After 5 calendar days: U$100/day After 5 calendar days: $200/day Demurrage Free time 5 business days 3 business days Charges 1-5 calendar days: $100/day 1-5 calendar days:$240/day After 5 calendar days: U$150/day After 5 calendar days: $340/day
- Will Grand China Shipping bill per diem directly to trucker, or the customer?
- Per diem will be billed to the trucker.
- If the container is delayed in devanning exams (such as CET, MET), which party will Grand China Shipping bill per diem to?
- Per diem due to devanning exams will be billed to the consignee unless we use Price Transfer to move the unit. In that case, Price Transfer will bill the consignee.
- For IPI shipments, will the customer have to pay for Clean Truck Fees?
- The customer is not responsible for Clean Truck Fees for cargo moved to the ramp. CTF is not required outside of the Los Angeles area.
